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is a quote binding or can they charge more later

The question, put plainly: Is a quote legally binding in Australia?

The short answer

A quote is a fixed price offer, and once accepted it generally binds both parties. An estimate is not, which is why the word used on the document matters more than most people realise.

TradieAnswers editorial · written in-house and sourced to the authorities listed below

Checked against 5 published sources, listed in full at the end of this page. How we source this

The distinction is legal, not stylistic. A quote is an offer of a fixed price for defined work. Accepting it forms a contract at that price. An estimate is an informed guess and creates no such obligation, which means the final invoice can differ.

When a quoted price can still change

  • The scope changes, which is a variation and should be agreed in writing before the extra work is done.
  • The quote itself stated conditions or exclusions, such as excluding rock, asbestos or repairs to hidden damage.
  • You asked for something different once work was underway.
  • The quote had an expiry date that had passed before you accepted it.

What to have in writing

  • The word quote, not estimate, if that is what it is.
  • A description of the work specific enough that a third party could tell whether it had been done.
  • What is excluded, since the exclusions are where the extras come from.
  • Whether the price includes GST, materials, waste removal and making good.
  • The payment terms, and any deposit, which is capped by law in several contexts.

Sources

Every source below was fetched and its response recorded on the date shown. Where a government site blocks automated clients, that is noted rather than reported as a successful check.

  1. Consumer rights and guarantees · Australian Competition and Consumer CommissionChecked 2026-08-10 · responded 200 OK
  2. Contracts · Australian Competition and Consumer CommissionChecked 2026-08-10 · responded 200 OK
  3. Competition and Consumer Act 2010 · Federal Register of LegislationChecked 2026-08-10 · responded 200 OK
  4. NSW Fair Trading · NSW Fair TradingChecked 2026-08-10 · responded 200 OK
  5. Fair Trading · Queensland GovernmentChecked 2026-08-10 · responded 200 OK

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