Can a tradesperson enter my rental without me being there?

Entry rules are set by each state's residential tenancy legislation. They specify the reasons entry is allowed, the notice required for each reason, and the hours during which it may happen. Repairs and maintenance are a permitted reason, with notice.

The general shape

• Written notice of a specified minimum period, which differs by state and by reason.
• Entry within permitted hours, usually excluding Sundays and public holidays unless you agree.
• Entry without notice where there is an emergency, or where you have agreed to a specific time.
• The landlord or agent may accompany a tradesperson, and a tradesperson may attend alone if entry is otherwise valid.

Practical points for tenants

• You can agree to a time that suits you instead of the noticed one, and agents will usually accommodate that. Put the agreement in writing.
• You are entitled to be present. If you want to be, say so early rather than on the day.
• Secure or remove valuables and note the condition of the area before and after with photographs.
• If a tradesperson attends without valid notice or agreement, note the time and raise it in writing with the agent.